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*Specialty
Pharmacy Medication
PRIOR
AUTHORIZATION PROGRAM - Oral Contraceptives
Oral
Contraceptives - ProCare Rx also administers a medically necessary
PA program for those Plans that do not cover contraceptives. For
contraceptives prior authorizations for a medical reason other than
birth
control for these plans, the member or physician must fax an authorization
form to ProCare Rx for authorization.
PRIOR
AUTHORIZATION (PA) REQUEST SUMMARY
To
initiate a prior authorization request, the physicians must call
1-800-662-0586. Physician may also fax prior authorization requests
to 1-800-662-0590. If a physician requests a prior authorization
by
phone, ProCare Rx will obtain the required information which includes,
but is not limited to:
Member
name
Member Identification Number
Date of Birth
Prescribing physician name
Drug Requested
Diagnosis and Medical Justification
During
the phone call, ProCare Rx will inform the physician if the request
meets the established criteria and/or if the request is approved.
If approved,
ProCare Rx will immediately enter the prior authorization into our
pharmacy
claims system and notify patient and pharmacy. Prior Authorization
approvals
are generally valid for one year from the date of issuance. Since
scientific
literature may change - prior authorization criteria are subject
to change
without notice.
Upon
request, ProCare Rx will fax a PA criteria form to the physician's
office for completion and return to ProCare Rx via fax.
TURNAROUND
TIME
For all PA requests is 24-48 hours from the time the completed PA
requests
are received by ProCare Rx.
INCOMPLETE
REQUESTS
If the criteria form is incomplete, ProCare Rx will contact physician
(via phone
or fax) to obtain missing information. Requests will be denied if
the completed
form is not returned within 48 hours. On mail prescriptions, the
request will be
denied if the required information is not provided within 72 hours.
MEMBER
AND PHARMACIST INQUIRIES
Members and pharmacists may call ProCare Rx Pharmacy Help Desk at
1-800-699-3542 to inquire about drugs that require prior authorization.
Members may also contact ProCare Rx at 1-800-662-0586 to determine
the
status of prior authorization request submitted on their behalf
by their physicians.
BOTTOM
LINE
INCREASE
in CARE and DECREASE in COST - Our prior authorization
program helps ensure medical necessity is confirmed before benefits
are
provided for high cost medications.
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