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Mail Order Pharmacy
Mail Order Brochure    Request Refill   Frequently Ask Questions


ProCare PharmacyCare: over 96% member satisfaction rating along with reduced plan cost = true value

Our Pharmacy by mail service provides your members with a superior mail order experience.  Consistently ranked among the highest member satisfaction in the industry, ProCare PharmacyCare can help reduce your costs through deeper discounts and fewer dispensing fees, while improving member satisfaction with your pharmacy benefit.


Superior Safety and Quality

Because we own and operate the mail service, our systems are fully integrated in real time with the claims processing system for the retail network.  This allows our pharmacists to focus on working directly with patients and their physicians to provide:
"the right drug, at the right dose, at the right time...every time!"
Our technology enables the clinical pharmacy team to screen every order for interactions based on each patient's individual drug and medical history.


Superior Savings and Service

We provide you with a dedicated account management professional who will work closely with you to design a program that will deliver savings by:

  • Faster adoption of generic drugs
  • Improved formulary compliance rates
  • Specialty and rare disease medications


24/7/365 Convenience

Once a member experiences the level of service and easy access provided by ProCare PharmacyCare they'll wonder how they ever did without it.  Members can order their prescriptions as well as healthcare products through either:

  • Internet: Members can access our secure ordering system and easily refill or renew prescriptions, as well as request prescription transfers and order most over-the-counter products.
  • Phone:  Our automated interactive voice response system is always available to place refill orders.  Our systems can automatically request a new prescription from the doctor when refills expire.
  • Fax:  Doctors can always fax a member's new prescription and renewal authorizations.
  • Mail:  Members can print out order forms and envelopes to conveniently send in their new prescriptions by mail.


For More Information

To receive more information about ProCare PharmacyCare, contact your ProCare Rx account manager or a ProCare Rx sales representative.  To contact us, click here.