ProCare Rx wholly owns and operates its own mail order and specialty pharmacy facility, ProCare PharmacyCare, located in Miramar, Florida. Our pharmaceutical facility is fully integrated with our clinical department and our claims processing system, so that retail claims can be evaluated with mail dispensing. This provides a variety of unique benefits to our clients and members:
- ProCare PharmacyCare has a 96% customer satisfaction rating, and every order is traceable, confidential and shipped free of charge to every member
- Rapid prescription turnaround time of 24 hours
- “One-stop shopping” for 90-day medications, specialty products, diabetic supplies and OTC items
- Free bottle of 100 count sugar free multi-vitamins shipped with all new customer orders and diabetic supply orders
- Diabetic members are targeted with a mailing that offers free AccuChek glucometer and vitamins with cost reduction of up to 40% to the plan
- Fully integrated IVR system for 24/7/365 refill access
We provide members with comprehensive specialty pharmaceutical care and superior clinical services in order to help them most effectively manage their illness.