Job Descriptions

Job Title:                       Business Analyst

Reports To:                   VP of Development or Director of Program Mgmt or Product Owner Location:                           Lawrenceville and/or Gainesville, GA

FLSA Status:                Exempt



Responsible for gathering, documenting and analyzing business needs/requirements for ProCareRx Line of Business and/or Software Application(s) assigned.  This person will play a key role in the design or modification of business and/or software systems used by ProCareRx.   They will interact with the Product Owner, Scrum Master, Other Project Team Members and Stakeholders to promote an efficient and effective Agile Development Process.


  • Requirements documentation, review, management and communication
  • Documents and refines Development Request, User Stories and/or Tasks
  • Stocks and grooms Development Backlog
  • Acts as the Subject Matter Expert (SME) for software applications utilized by the LOB
  • Act as the single point of contact for application escalations from the business unit.
  • Creates and maintain product documentation
  • Assists the Product Owner in prioritizing features and answering team questions.
  • Assists the Scrum Master in Sprint Execution/Management
  • Solicits input from key Stakeholders
  • Answers questions from Development Team members
  • Attends business unit team and client calls as requested
  • Other duties as assigned by Supervisor
  • Some QA may be required



  • Bachelor's degree in Information Systems or Business Administration preferred, but will consider applicants with equitable experience.
  • Able to use PowerPoint, Excel, Word and other Business Software
  • Must have experience with Medicare Part D
  • Spanish speaking/Bi-lingual preferred
  • Knowledge of SQL and/or Visio a plus
  • Prior healthcare applications experience is also a plus.
  • Able to restate complicated processes into simplified, understandable tasks
  • Able to work effectively under tight timelines and schedules.
  • Able to work effectively as a team player in a team environment
  • Able to sense the importance or impact of issues/situations and take appropriate action.
  • Self-motivated and able to consistently prioritize.
  • Excellent verbal and written communication skills,  inclusive of technical writing



  • Requires sitting, standing, and occasional light lifting.


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