Technology Overview

Burgess Information Systems (DBA: ProCare Rx) provides highly configurable software as a service (SaaS) and business process outsourcing (BPO) solutions to commonly held ProCare Rx companies as well as to 3rd parties in need of pharmacy benefit management (PBM) and/or pharmacy technology services.     


Our internally developed and maintained PBM and pharmacy technology is currently used by thousands of clients to help manage millions of people access billions in pharmacy benefits and/or pharmacy services.


BIS was founded in 1988 by Roger and Barbara Burgess.   Since 1992, we have been focused solely on the pharmacy industry.   We launched our multi-tenant real time pharmacy claim processing SaaS platform in 1994, inclusive of internet-based pharmacy claims switching capabilities.   In 1996, we expanded with additional HIPAA compliant, internet-based services. ProCare Rx’s “Private Cloud” service was added in 2010.    Today, we are deploying our 4th generation ProCare PBM system and our 2nd generation ProCare Rx Pharmacy Management System.  


Our 4th generation PBM system is a secure, HIPAA compliant, hybrid cloud-based system that incorporates our time tested, deployment tested, real-time prescription drug claims processing system — an expert system that has been processing pharmacy claims for more than 40 different PBMs over the last 30 years.  


Our 2nd generation pharmacy system is a process driven, modular, multi-location system designed for high volume mail order pharmacies, low volume closed-door pharmacies and reimbursement hub pharmacies.    Our software has a built in web based portal and is integrated with Customer Relationship Management (CRM), phone, fax, e.Prescribing, shipping, reporting and inventory management applications.  


In both our PBM and pharmacy software applications, we have enhanced our predictive analytics capabilities and have added machine learning and artificial intelligence processes along with excellent reporting, analytics, data and dashboards.

Featured Items

URAC Certification URAC Certification
EXPIRES 01/01/2021
PBM Services Provided by ProCare PBM
EXPIRES 04/01/2021
Mail Order Provided by ProCare PharmacyCare